In this video made especially for Probation day, Dame Vera Baird speaks about the role of the Victims Commissioner, her thoughts on the victim contact scheme and the improvements since the scheme was introduced in 2001. She describes the vital role played by prison and probation staff in a victim’s journey and the broad range of crimes for which victims are support by Victim Liaison Officers.

There is also insight into how the Victim Contact Scheme adapted during the pandemic and what’s been learnt from this period.   For more information visit An independent voice for victims and witnesses - Victims Commissioner