Spotlight on Transforming Delivery at Insights25  

Dominic Herrington

Executive Director,

Transforming Delivery Directorate (TDD), HMPPS

What TDD is doing and how you can learn more at Insights25 

Our directorate is focussed on People, Technology and Innovation. The directorate consists of three functions: 

• Workforce and Capability – responsible for providing probation staff with a learning journey from induction and as they progress through their career. As well as leading national workforce planning across prison and probation  

• Digital Transformation – leads on prioritisation of digital investment and implementation across HMPPS, working closely with Justice Digital and the AI Unit 

• Enable – a programme which will transform the way we train, support and lead our workforce in prisons 

I’m really pleased that TDD is supporting Insights25 focus on empowering, enabling, and looking after our people who work across the criminal justice sector and celebrating their important work. You can learn more about some of TDD’s work which cuts across the Insights25 themes of:  

• Wellbeing 

• Positive culture 

• Effective leadership 

• Professional development 

• Diversity and inclusion 

Details of the teams and events involved are below. Please take a moment to explore the work being carried out. 

Workforce and Capability 

Our team here is responsible for ensuring the right individuals are in the right roles to meet current and future demands across prisons and probation. It leads national workforce planning, and learning and development. The team focusses on enhancing operational delivery, building capability, and fostering innovation.  

The team create an open learning culture with learning resources that are accessible at point of need, enabling staff to be their best, owning their continuous professional development and keeping up to date with evidence-based practice. 

It also acts as the intelligent client for people, leading on the People Strategy and wellbeing. 

Wellbeing is a key area of responsibility, recognising that supporting our people is fundamental to achieving these aims. 

Digital transformation and AI 

TDD is driving long term digital transformation and effective implementation of digital projects to support the frontline. The focus includes Launchpad, Digital Prison Services (DPS) and the design, development and implementation of the Assessing Risk Needs and Strengths (ARNS) system.​​ 

Our team is responsible for guiding the agency’s approach to AI and managing the Digital Intelligent Client function. They work alongside Justice Digital and the AI Unit, with current initiatives include a ​ChatGPT Pilot, Justice Transcribe, and ‘Dotly’ to support the Professional Qualification in Probation (PQiP). 

You can learn more about digital transformation and AI with these TDD hosted events:  

• AI powered personalised learning; introducing Dotly  

• Ethical and Everyday uses of AI across HMPPS  

• Transforming how we work: The AI Transcription and Summarisation tool in Probation  

The Enable Programme 

Our team here leads the work to modernise and upgrade prison officer and leaders’ training and development. It aims to create a safer, more supportive environment where prison staff feel valued, confident in their skills, and empowered to make a real difference to prisoners’ lives. The programme is informed by relational practice to support the development of strong, positive relationships between colleagues, and staff and prisoners.​ Enable supports staff at all levels – from new officers to governors – through tailored capability packages, leadership development, and foundation training.  

You can learn more about Enable with these TDD hosted events:  

• Creating Reflective Learning Environments in a Custodial Setting  

•  Join the Enable Team in Action – Pop-Up Design Workshops Bridgend Probation 

• Join the Enable team in action – Pop-Up Design Workshops 102 Petty France  

• What does Relational Practice in Prison actually mean?  

• Enable Programme, Early Adopter Site Visit at HMP Cardiff  

Wellbeing 

One of the four principles of the HMPPS business strategy is ‘enabling people to be their best’ – we aim to create a work environment that supports employee wellbeing and empowers us to look after our mental and physical health.  

Staff working in the criminal justice system operate in high-pressure, emotionally demanding and often high-risk environments. The overarching aim is to empower staff to recognise when they need support, understand what’s available, and feel confident accessing it. This is reinforced by line manager support and effective signposting. 

Staff Support and Wellbeing Leads are now in place across every Area, HQ, and Youth Custody Service.  

You can learn more about wellbeing with these TDD hosted events:  

• HMPPS Wellbeing Conference: It’s not just yoga and candles!  

• Workplace Wellbeing – An introduction to the 5 Drivers of Workplace Wellbeing  

• Gambling harms in the workplace: supporting staff through hidden struggles   

You can also learn about Building Inclusive Teams Where Everyone Belongs hosted by the Probation Workforce Transformation team in Workforce and Capability. 

And if all this isn’t enough, you can spend a day with me learning more about what we do!: Shadow Dominic Herrington, Executive Director within the Transforming Delivery Directorate (TDD)  

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